A smoother service starts here.
Thoughtful details. Seamless operations. More time for your guests.
AI Voice & Behavior Engine
Persona Module 1Configure how your Gemini Live voice concierge introduces itself to guests, its vocal timbre, and conversation tone. System rules remain immutable.
Voice Model Selection
Select the low-latency Gemini Live neural voice model used on incoming phone calls and live audio streams.
Welcoming, empathetic, lively Canadian host
Brisk, upbeat, modern hospitality cadence
Crisp, articulate, polished concierge
Calm, authoritative, warm baritone
Warm, relaxed, friendly neighborhood vibe
Sharp, executive, focused sommelier demeanor
Greeting & Tone Configuration
Define the brand presence and mandatory opening sentence when guests connect to the voice agent.
Referenced dynamically in customer greetings, confirmation SMS, and menu introductions.
Shapes pacing, phrasing, and lexical selection while preserving operational rules.
Enforces natural regional terminology (e.g. "washroom", "lineup", "bill", "right away").
Prompt Compiler Integrity Status
Backend safeguards automatically merge your custom persona (Section 1) with immutable operational rules (Section 2: The Boundary Rule, The Availability Rule, The Menu Truth, and The Final Handoff).